Visiting Hours
Open visiting is between 8am – 8pm daily.

Family and friends play an important part in a patient’s wellbeing and recovery and are welcome to visit between 8am-8pm daily. Outside of these hours visitors should contact the patient or the patients Nominated Support Person. We ask that you take care to ensure visitor numbers and noise levels do not impact on other patients when in a shared room.

Family and Nominated Support Person

Patients may also have a nominated support person with them through their journey. If you are the nominated support person you may stay with the patient when it is clinically safe to do so and you will be issued a card authorising 24 hour access to the patient. As the nominated support person you will be responsible for passing on information about the patient’s progress (with their permission) to the wider family/whanau.  Information about being a nominated support person is available in our “Information for inpatients and their nominated support person” brochure’s that are available on each of the hospital Wards.


About Whakatāne Hospital
Whakatāne Hospital provides health services to the people of the Eastern Bay of Plenty. A secondary hospital, it provides level 3-4 services including medical, surgical, orthopaedics, paediatrics, obstetrics, gynaecology and mental health. The hospital is also a base for a range of associated clinical support services and allied health, such as rehabilitation, speech therapy, physiotherapy, stroke and cardiac support, district nursing and drug and alcohol programmes.

There are 110 beds at Whakatāne Hospital, including the Special Care Baby Unit, Maternity and Mental Health. Approximately 67 beds are available for medical and surgical patients with a further 14 designated for children.

Whakatāne Hospital serves a population that is rurally and coastally based, covering a wide geographic region. The BOPDHB is currently working on plans to redevelop the hospital campus, to meet new seismic requirements and the modern needs of a diverse region.

It is envisaged that Whakatāne Hospital will be a key base for clinical and medical trainees in the future, as the DHB’s Clinical School becomes more established. Some training and placement programmes are already underway.

The Project Hope Cancer Centre based at Whakatāne Hospital represents a community-DHB collaboration that has created an excellent oncology base for the region.


Services available within Whakatāne Hospital include:

Accommodation for relatives in the Community Whānau House
Chaplaincy and pastoral care, including onsite Chapel
Interpreter services
Māori Health service – Te Pou Kōkiri
NZ Herald and local newspapers available for purchase
Telephone service
Televisions in patient lounges
Send a Patient a Message Service is available at This email service allows you to send a message to your family and friends who are in a ward in either Tauranga or Whakatāne Hospital.

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