Business Owner Guidelines

Business Name

Business names are how our users search for and identify places to get too and order from.

For this to be easy to do, business listings must be as user-friendly as possible. Here are a few guidelines that should be followed for business listings on Neighbourlink:

  • Business names on Neighbourlink should to be written as they appear on the board outside your location.
  • Business taglines and establishment types must not be mentioned in the name of the business on Neighbourlink. People usually remember businesses by name rather than by tagline, and also makes them easier to search for.
  • Don’t add business abbreviations in the business name on Neighbourlink. This may affect the search results when a user searches for the business or service organically. Only if you need to add an abbreviation or an alias, like ASB.

Business Address

The address of a business is what guides customers to the location. For this to be easy to do, business listings must be as user-friendly as possible.

Here are a few guidelines that must be followed for business listings on Neighbourlink:

  • The address needs to be in a standardized format for consistency and ease of understanding for users.
  • Try not to add more than one landmark, and don’t use abbreviations such as St. (for Street), No. (for Number), or Opp. (for Opposite) to maintain quality and consistency.
  • Don’t add other business names as landmarks since it affects results when searching for either business.
  • Add the floor number along with name of the building if the business is situated on a level above the ground floor, as users may have difficulty locating it.
  • Use multiple listings if you have a franshise or divisions on multiple loactions (contact us for discounted pricing for multi listers.

Business Category

Users can filter businesses by category, so make sure you categorise your business accordingly.

If you need a sub category or a custom category, add them as Tags in the tag section. For instance, if you are a barber, main category is Health & Beauty and one of your tags would be: Barber. And same goes for Hair Salon if you’re not a barber.

Business Hours

Business hours represent the operational hours of a business, so customers can plan their visits.

Users can filter businesses based on opening hours. Some of the guidelines we have around timings are:

  • We use a 12-hour clock when we add timings to a listing. This is displayed on the business page in a 12-hour clock format.

Banner Photo

Banner photos are meant to visually enhance the page, as well as convey information about the business.
Because of their importance, we have a few specific guidelines:

  • Stock images aren’t allowed, so please choose food and ambiance images which depict your business.
  • The photo needs to be visually appealing.
  • The image should have high resolution (Optimal resolution is 1900px wide by 500px high) max 2mb.
  • Please do not add superimposed logos to the photos. However, in-content branding, such as logos on boxes, walls, etc is allowed.
  • Horizontal photos are preferred, as they would be far better suited to the page layout. While vertical photos are allowed, the focal elements of the image may be lost when it is cropped to the required dimensions.
  • Websites, phone numbers, and other text should not be superimposed on the photo.

Gallery Photos

Guidelines for gallery photos:

  • Stock images aren’t allowed, so please choose food and ambiance images which depict your business.
  • The photo needs to be visually appealing.
  • Please do not add superimposed logos to the photos. However, in-content branding, such as logos on boxes, walls, etc is allowed.
  • Horizontal photos are preferred, as they would be far better suited to the page layout. While vertical photos are allowed, the focal elements of the image may be lost when it is cropped to the required dimensions.
  • Websites, phone numbers, and other text should not be superimposed on the photo.

Attachments

If your business has some documentations, forms or menus that adds value to your business, you can attach them to your business listings.

Our guidelines for attachments:

  • Maximum file size is 2mb.
  • Maximum of 5 files allowed per listing.
  • Allowed file types are: pdf and doc.

Tags

To make sure your business is easily found when users are searching for particuliar services or items, add at least 10 key words (listing tags) for maximum results.

Ready to attract and influence potential customers on neighbourlink?